- Warranty Policy FG Store
1.Dealer
InformationEnter your complete dealer name and address.
2. Customer Information
a.
Enter the complete
customer name and address
3. Equipment Information
a.
Type of
equipment: Generator, Waterpump,
Compactor, etc…
b.
Manufactured
By: Who built the Equipment
c.
Model and serial Number: Usually located on the main frame of the product.
4. Engine model, spec-type-S/O and serial number
a.
Honda
Engines: Stamped on the block,
usually just above the mounting base.
b.
Kubota
Engines: Stamped on the top of the
block next to the injection pump, or the rear corner of the block.
c.
Ford
Engines: Identification Label is
attached to the valve cover. The S/O number refers to the special options code.
d.
Lombardini
Engines: ID plate is mounted on an
external engine cover.
e.
Honda
Power Equipment: Foil decal on the
main frame will indicate the frame number. Model number is plainly displayed on
the unit.
NOTE:
Recording all the numbers found is always the best recommendation.
5. In-Service Information
a.
Date sold
/ In-Service Date: The date the unit
was sold into service. (The engine Vendor For proof of may require a bill of
sale or a warranty registration card in service date.)
b.
Date
Failed: The date that the unit
failed.
c.
Date
repaired: The date that the repair was completed.
d.
Hours
used: Hours as indicated on the
hour-meter (if equipped). For situations without an hour meter, an estimated
total of the hours the unit has been used, is required.
6. Description of the problem& cause of failure
a.
Describe the
problem and the failure in detail. Please be specific.
7. Description of
the repair.
a.
Describe the
basic steps done to repair the failure.
8. Parts
a.
List the
parts used to complete the repairs (include the part number, description, and
quantity)
All failed parts (not returned to Engine Power
Inc) must be retained, by the dealer, for a period of 90 days after receiving
credit for possible vendor call back.
9. Labor, R&R, Mileage and travel time
a.
As
established By the Manufacturer. Equipment (in need of repair) will be
transported to an authorized dealer at the owner’s expense. Each entry in this
section will be reviewed for consideration.
Inaccurate or incomplete information will
increase processing time and maybe returned
10. Reference number and signature
a.
This number
will be referenced on your credit when issued
b.Don’t forget to sign, date and list your phone number.
